/* ============ 1. TOKENS & RESET ============ */
:root{
  --bg:#0b1020; --bg2:#0d1328;
  --panel:#111a34; --panel2:#151f3f; --panel3:#0b1124;
  --line:#253866; --line2:rgba(255,255,255,.08);
  --txt:#eaf1ff; --muted:#95a8cf;
  --pri:#6ea8ff; --pri2:#4c8dff; --pri3:#7b61ff;
  --ok:#22c55e; --warn:#f59e0b; --bad:#ef4444; --info:#38bdf8;
  --shadow:0 12px 30px rgba(0,0,0,.30);
  --radius:16px;
  --font:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;
}
html[data-theme="light"]{
  --bg:#eef2f9; --bg2:#e6ecf7;
  --panel:#ffffff; --panel2:#f7f9fe; --panel3:#eef3fb;
  --line:#d3ddef; --line2:rgba(20,40,80,.10);
  --txt:#15213c; --muted:#5b6b8c;
  --pri:#2563eb; --pri2:#1d4ed8; --pri3:#6d28d9;
  --shadow:0 10px 26px rgba(30,50,100,.12);
}
*{box-sizing:border-box}
body{margin:0;font-family:var(--font);color:var(--txt);background:linear-gradient(180deg,var(--bg),var(--bg2));min-height:100vh}
html[data-theme="light"] body{background:linear-gradient(180deg,#eef2f9,#e6ecf7)}
img,video{max-width:100%}
::selection{background:rgba(76,141,255,.35)}
::-webkit-scrollbar{width:9px;height:9px}
::-webkit-scrollbar-thumb{background:var(--line);border-radius:9px}
::-webkit-scrollbar-track{background:transparent}

/* ============ 2. HEADER / NAV ============ */
.topbar{
  position:sticky;top:0;z-index:30;
  background:color-mix(in srgb,var(--bg) 86%,transparent);
  backdrop-filter:blur(14px);
  border-bottom:1px solid var(--line2);
  padding:10px 16px;
}
.topin{max-width:1560px;margin:0 auto;display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:9px;font-weight:900;font-size:18px;letter-spacing:.2px}
.brand .logo{width:34px;height:34px;border-radius:11px;display:grid;place-items:center;
  background:linear-gradient(135deg,var(--pri2),var(--pri3));box-shadow:0 6px 16px rgba(76,141,255,.35);font-size:17px}
.brand small{font-weight:700;font-size:11px;color:var(--muted);background:var(--panel3);border:1px solid var(--line);padding:2px 7px;border-radius:99px}
.mainnav{display:flex;gap:6px;flex-wrap:wrap;background:var(--panel3);border:1px solid var(--line);padding:5px;border-radius:14px}
.navbtn{
  border:none;cursor:pointer;color:var(--muted);background:transparent;
  padding:9px 15px;border-radius:10px;font-weight:800;font-size:13.5px;transition:.15s;white-space:nowrap;
}
.navbtn:hover{color:var(--txt);background:rgba(110,168,255,.10)}
.navbtn.active{background:linear-gradient(135deg,var(--pri2),var(--pri3));color:#fff;box-shadow:0 5px 14px rgba(76,141,255,.35)}
.topact{margin-left:auto;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.userchip{display:flex;align-items:center;gap:7px;font-size:12.5px;font-weight:800;background:var(--panel3);
  border:1px solid var(--line);padding:7px 12px;border-radius:99px}
.userchip .dot{width:8px;height:8px;border-radius:50%;background:var(--muted)}
.userchip.ok .dot{background:var(--ok);box-shadow:0 0 8px var(--ok)}
.userchip.tech .dot{background:var(--warn);box-shadow:0 0 8px var(--warn)}

/* ============ 3. LAYOUT ============ */
.wrap{max-width:1560px;margin:0 auto;padding:18px}
.page{display:none;animation:fade .22s ease}
.page.active{display:block}
@keyframes fade{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.grid{display:grid;grid-template-columns:1.15fr 1fr 1fr;gap:16px;align-items:start}
.grid2{display:grid;grid-template-columns:2fr 1fr;gap:16px;align-items:start}
.grid-ks{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
@media (max-width:1200px){.grid{grid-template-columns:1fr 1fr}.grid2{grid-template-columns:1fr}.grid-ks{grid-template-columns:1fr 1fr}}
@media (max-width:760px){.grid{grid-template-columns:1fr}.grid-ks{grid-template-columns:1fr 1fr}}
.stack{display:flex;flex-direction:column;gap:16px}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.row3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px}
@media (max-width:620px){.row2,.row3{grid-template-columns:1fr}}

/* ============ 4. CARD ============ */
.card{
  background:linear-gradient(180deg,var(--panel),var(--panel2));
  border:1px solid var(--line2);border-radius:var(--radius);
  box-shadow:var(--shadow);overflow:hidden;
}
.card>.chead{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:15px 16px 4px}
.card>.chead h2,.card>.chead h3{margin:0;font-size:15.5px;display:flex;align-items:center;gap:8px}
.card>.body{padding:12px 16px 16px}
.cnote{padding:0 16px 14px;color:var(--muted);font-size:12px;line-height:1.5}
.hint{font-size:12px;color:var(--muted);line-height:1.55}
.tiny{font-size:11.5px;color:var(--muted);line-height:1.5}
.mt8{margin-top:8px}.mt12{margin-top:12px}.mt16{margin-top:16px}

/* ============ 5. FORMS / BUTTONS ============ */
label{display:block;font-size:12px;color:var(--muted);margin:0 0 6px;font-weight:700}
input,select,textarea{
  width:100%;padding:11px 12px;border-radius:11px;border:1px solid var(--line);
  background:var(--panel3);color:var(--txt);outline:none;font-size:14px;font-family:var(--font);transition:.15s;
}
html[data-theme="light"] input,html[data-theme="light"] select,html[data-theme="light"] textarea{background:#fff}
input:focus,select:focus,textarea:focus{border-color:var(--pri2);box-shadow:0 0 0 3px rgba(76,141,255,.18)}
input[readonly]{opacity:.75;cursor:not-allowed}
textarea{min-height:82px;resize:vertical}
input[type="file"]{padding:9px;font-size:12.5px}
.field{margin-bottom:10px}
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:7px;
  padding:11px 16px;border-radius:11px;border:none;cursor:pointer;
  font-weight:800;font-size:13.5px;font-family:var(--font);transition:.15s;color:#fff;
}
.btn:active{transform:scale(.975)}
.btn:disabled{opacity:.45;cursor:not-allowed;transform:none}
.btn-primary{background:linear-gradient(135deg,var(--pri2),var(--pri3))}
.btn-primary:hover{filter:brightness(1.1)}
.btn-ok{background:linear-gradient(135deg,#16a34a,#22c55e)}
.btn-warn{background:linear-gradient(135deg,#f59e0b,#f97316)}
.btn-bad{background:linear-gradient(135deg,#ef4444,#b91c1c)}
.btn-sec{background:var(--panel3);border:1px solid var(--line);color:var(--txt)}
.btn-sec:hover{border-color:var(--pri2);color:var(--pri)}
.btn-ghost{background:transparent;border:1px dashed var(--line);color:var(--muted)}
.btn-ghost:hover{color:var(--txt);border-color:var(--pri2)}
.btn-sm{padding:7px 11px;font-size:12px;border-radius:9px}
.btn-lg{padding:14px 20px;font-size:15px;border-radius:13px}
.btn-block{width:100%}
.acts{display:flex;gap:8px;flex-wrap:wrap}
.acts.grid2b{display:grid;grid-template-columns:1fr 1fr;gap:8px}

/* ============ 6. CHIPS / STATUS ============ */
.chip{display:inline-flex;align-items:center;gap:6px;background:var(--panel3);border:1px solid var(--line);
  padding:6px 11px;border-radius:99px;color:var(--muted);font-size:12px;font-weight:700;cursor:pointer;transition:.15s}
.chip:hover{color:var(--txt);border-color:var(--pri2)}
.chip.active{background:linear-gradient(135deg,rgba(76,141,255,.2),rgba(123,97,255,.2));color:var(--txt);border-color:var(--pri2)}
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.filters select{width:auto;min-width:150px;padding:9px 10px}
.status{font-size:11.5px;font-weight:900;padding:6px 11px;border-radius:99px;white-space:nowrap;display:inline-block}
.s-yeni{background:rgba(110,168,255,.16);color:#9ec2ff}
.s-atm{background:rgba(245,158,11,.16);color:#fbbf24}
.s-yol{background:rgba(45,212,191,.16);color:#5eead4}
.s-cal{background:rgba(168,85,247,.16);color:#d8b4fe}
.s-tam{background:rgba(34,197,94,.16);color:#86efac}
.s-ipt{background:rgba(239,68,68,.16);color:#fca5a5}
/* v12.9: eksik durum sınıfı takma adları (kodda s-new/s-warn/s-ok/s-bad kullanılıyordu) */
.s-new{background:rgba(110,168,255,.16);color:#9ec2ff}
.s-warn{background:rgba(245,158,11,.16);color:#fbbf24}
.s-ok{background:rgba(34,197,94,.16);color:#86efac}
.s-bad{background:rgba(239,68,68,.20);color:#fca5a5}
.pri{font-size:10.5px;font-weight:900;padding:4px 9px;border-radius:7px;white-space:nowrap}
.p-dus{background:rgba(148,163,184,.16);color:#94a3b8}
.p-nor{background:rgba(56,189,248,.16);color:#7dd3fc}
.p-yuk{background:rgba(245,158,11,.16);color:#fbbf24}
.p-aci{background:rgba(239,68,68,.20);color:#fca5a5;animation:pulse 1.6s infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.55}}

/* ============ 7. KPI / CHART ============ */
.kpi{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}
@media (max-width:1100px){.kpi{grid-template-columns:repeat(3,1fr)}}
@media (max-width:620px){.kpi{grid-template-columns:1fr 1fr}}
.kbox{background:var(--panel3);border:1px solid var(--line);border-radius:14px;padding:13px 14px;position:relative;overflow:hidden}
.kbox::after{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--pri2)}
.kbox.k-ok::after{background:var(--ok)}.kbox.k-warn::after{background:var(--warn)}
.kbox.k-bad::after{background:var(--bad)}.kbox.k-info::after{background:var(--info)}
.kbox span{color:var(--muted);font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.4px}
.kbox b{display:block;font-size:23px;margin-top:5px;font-weight:900;letter-spacing:-.5px}
.kbox i{font-style:normal;font-size:11.5px;color:var(--muted);display:block;margin-top:3px}
.chart7{display:flex;align-items:flex-end;gap:8px;height:150px;padding-top:8px}
.chart7 .col{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%;justify-content:flex-end;min-width:0}
.chart7 .fill{width:100%;border-radius:8px 8px 4px 4px;background:linear-gradient(180deg,var(--pri2),var(--pri3));
  min-height:4px;transition:.4s;position:relative}
.chart7 .fill:hover{filter:brightness(1.2)}
.chart7 .fill b{position:absolute;top:-17px;left:50%;transform:translateX(-50%);font-size:10.5px;color:var(--muted);font-weight:800}
.chart7 .lbl{font-size:10.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.hbars{display:flex;flex-direction:column;gap:9px}
.hrow{display:grid;grid-template-columns:130px 1fr auto;gap:10px;align-items:center;font-size:12.5px}
.hrow>span{color:var(--muted);font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.hbar{background:var(--panel3);border:1px solid var(--line);border-radius:99px;height:20px;overflow:hidden}
.hbar i{display:block;height:100%;border-radius:99px;background:linear-gradient(90deg,var(--pri2),var(--pri3));transition:.5s}
.hrow b{font-weight:900;font-size:12.5px;min-width:74px;text-align:right}
@media (max-width:520px){.hrow{grid-template-columns:92px 1fr auto}}

/* ============ 8. LISTS / ITEM ============ */
.list{display:flex;flex-direction:column;gap:10px}
.item{background:var(--panel3);border:1px solid var(--line);border-radius:13px;padding:12px;transition:.15s}
.item:hover{border-color:color-mix(in srgb,var(--pri2) 55%,var(--line))}
.item-top{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}
.item-top b.t{font-size:14px}
.meta{color:var(--muted);font-size:12px;line-height:1.5}
.meta strong{color:var(--txt);font-weight:800}
.mono{font-family:ui-monospace,Menlo,Consolas,monospace;letter-spacing:.4px}
.code{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12px;font-weight:800;color:var(--pri);
  background:rgba(76,141,255,.12);border:1px solid rgba(76,141,255,.3);padding:3px 8px;border-radius:7px}
.divider{height:1px;background:var(--line2);margin:12px 0}

/* ============ 9. TABLE ============ */
.tblwrap{overflow-x:auto;border:1px solid var(--line);border-radius:13px}
table.tbl{width:100%;border-collapse:collapse;font-size:12.5px;min-width:760px}
table.tbl th{text-align:left;padding:11px 12px;background:var(--panel3);color:var(--muted);
  font-size:11px;text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--line);white-space:nowrap;cursor:pointer;user-select:none}
table.tbl th:hover{color:var(--txt)}
table.tbl td{padding:10px 12px;border-bottom:1px solid var(--line2);vertical-align:middle}
table.tbl tr:last-child td{border-bottom:none}
table.tbl tr:hover td{background:rgba(110,168,255,.05)}
table.tbl td .btn-sm{padding:5px 9px;font-size:11px}

/* ============ 10. SERVICE CARDS ============ */
.svc-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(215px,1fr));gap:12px}
.svc{background:var(--panel3);border:1.5px solid var(--line);border-radius:14px;padding:13px;cursor:pointer;transition:.15s;position:relative}
.svc:hover{transform:translateY(-3px);border-color:var(--pri2);box-shadow:0 10px 22px rgba(0,0,0,.22)}
.svc.sel{border-color:var(--pri2);background:linear-gradient(135deg,rgba(76,141,255,.14),rgba(123,97,255,.10));outline:none}
.svc .ic{font-size:24px}
.svc b{display:block;font-size:14.5px;margin:7px 0 4px}
.svc p{margin:0;color:var(--muted);font-size:11.5px;line-height:1.45;min-height:48px}
.svc .pr{margin-top:9px;font-size:12px;font-weight:800;color:var(--txt);display:flex;justify-content:space-between;gap:6px}
.svc .pr small{color:var(--muted);font-weight:700}
.svc .badge-ok{position:absolute;top:10px;right:10px;font-size:10px;font-weight:900;color:#86efac;
  background:rgba(34,197,94,.15);border:1px solid rgba(34,197,94,.35);padding:3px 7px;border-radius:99px}
.svc.off{opacity:.5;pointer-events:none}

/* ============ 11. STEPPER / TIMELINE ============ */
.stepper{display:flex;flex-direction:column;gap:0;margin:4px 0}
.stp{display:flex;gap:11px;position:relative;padding-bottom:15px}
.stp:last-child{padding-bottom:0}
.stp::before{content:"";position:absolute;left:9px;top:20px;bottom:0;width:2px;background:var(--line)}
.stp:last-child::before{display:none}
.stp .dot{width:20px;height:20px;border-radius:50%;flex:0 0 20px;background:var(--panel3);border:2px solid var(--line);
  display:grid;place-items:center;font-size:10px;color:var(--muted);z-index:1;flex-shrink:0}
.stp.done .dot{background:linear-gradient(135deg,#16a34a,#22c55e);border-color:transparent;color:#fff}
.stp.cur .dot{background:linear-gradient(135deg,var(--pri2),var(--pri3));border-color:transparent;color:#fff;box-shadow:0 0 0 4px rgba(76,141,255,.22)}
.stp.done::before{background:linear-gradient(180deg,var(--ok),var(--line))}
.stp .txt{font-size:12.5px;font-weight:700}
.stp .sub{font-size:11px;color:var(--muted);font-weight:600;margin-top:2px}
.stp.pending .txt{color:var(--muted)}
.tl{display:flex;flex-direction:column;gap:0}
.tlrow{display:flex;gap:11px;padding-bottom:14px;position:relative}
.tlrow:last-child{padding-bottom:0}
.tlrow::before{content:"";position:absolute;left:6px;top:16px;bottom:0;width:2px;background:var(--line)}
.tlrow:last-child::before{display:none}
.tlrow .d{width:14px;height:14px;border-radius:50%;background:var(--pri2);flex:0 0 14px;margin-top:3px;box-shadow:0 0 0 3px rgba(76,141,255,.2)}
.tlrow .c{font-size:12.5px;line-height:1.5}
.tlrow .c i{font-style:normal;display:block;font-size:11px;color:var(--muted);margin-top:2px}

/* ============ 12. GALLERY / THUMBS ============ */
.thumbs{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}
.thumbs .tw{position:relative}
.thumbs img,.thumbs video{width:78px;height:78px;object-fit:cover;border-radius:11px;border:1px solid var(--line);background:#000}
.thumbs .del{position:absolute;top:-7px;right:-7px;width:21px;height:21px;border-radius:50%;border:none;cursor:pointer;
  background:var(--bad);color:#fff;font-size:12px;font-weight:900;line-height:1}
.gallery{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:10px}
.gallery .g{background:var(--panel3);border:1px solid var(--line);border-radius:12px;padding:7px}
.gallery img,.gallery video{width:100%;height:110px;object-fit:cover;border-radius:8px;background:#000}
.gallery .gn{font-size:10.5px;color:var(--muted);margin-top:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ============ 13. MODAL ============ */
.modal{position:fixed;inset:0;background:rgba(3,7,18,.72);backdrop-filter:blur(4px);
  display:none;align-items:center;justify-content:center;z-index:80;padding:16px}
.modal.show{display:flex;animation:fade .18s ease}
.mbox{width:min(880px,100%);max-height:92vh;overflow:auto;background:linear-gradient(180deg,var(--panel),var(--panel2));
  border:1px solid var(--line2);border-radius:20px;box-shadow:0 30px 70px rgba(0,0,0,.5)}
.mbox.narrow{width:min(520px,100%)}
.mbox.wide{width:min(1020px,100%)}
.mhead{position:sticky;top:0;background:inherit;padding:15px 17px;border-bottom:1px solid var(--line2);
  display:flex;justify-content:space-between;align-items:center;gap:10px;z-index:2}
.mhead strong{font-size:15.5px;display:flex;align-items:center;gap:8px}
.mbody{padding:15px 17px 14px}
/* v12.6: modal yerleşim düzeni — yapışkan alt buton bandı + dengeli ızgara */
.mbody > .acts:last-child{position:sticky;bottom:-14px;z-index:3;margin-top:8px;
  padding:11px 0 3px;background:linear-gradient(180deg,rgba(0,0,0,0),var(--panel) 34%)}
.modal-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:start}
@media (max-width:820px){.modal-grid{grid-template-columns:1fr}}
.xbtn{width:auto;padding:8px 14px}

/* ============ 14. TOAST ============ */
/* v12.6: GÖREV KARTI — giriş yapanın rol/departman/yetki özet bandı */
.rolecard{display:none;align-items:center;gap:14px;background:linear-gradient(135deg,var(--panel),var(--panel2));border:1px solid var(--line);border-radius:14px;padding:10px 14px;margin:0 0 14px;box-shadow:0 2px 10px rgba(0,0,0,.06)}
.rolecard.show{display:flex;flex-wrap:wrap}
.rolecard .rc-ava{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;font-size:18px;background:rgba(94,123,255,.15);border:1px solid rgba(94,123,255,.3);flex-shrink:0}
.rolecard .rc-name{font-weight:800;font-size:14px;line-height:1.2}
.rolecard .rc-sub{font-size:11.5px;color:var(--muted);margin-top:2px}
.rc-tags{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.rc-tag{font-size:11px;padding:3px 8px;border-radius:8px;background:rgba(94,123,255,.10);border:1px solid rgba(94,123,255,.25);white-space:nowrap}
.rc-tag.ok{background:rgba(58,189,124,.10);border-color:rgba(58,189,124,.3)}
.rc-tag.no{opacity:.45;text-decoration:line-through}
/* departman ekranı geçiş rozetleri (çok departmanlı personel) */
button.rc-tag{cursor:pointer;font-family:inherit;color:inherit;transition:.15s}
button.rc-tag:hover{border-color:rgba(94,123,255,.6);transform:translateY(-1px)}
button.rc-tag.ok{box-shadow:0 0 0 2px rgba(58,189,124,.18)}
.rc-tag.gold{background:rgba(240,198,116,.12);border-color:rgba(240,198,116,.35)}
.rc-div{width:1px;align-self:stretch;background:var(--line);margin:2px 2px}
#toasts{position:fixed;top:74px;right:16px;z-index:200;display:flex;flex-direction:column;gap:9px;max-width:330px}
.toast{background:var(--panel);border:1px solid var(--line);border-left:4px solid var(--pri2);border-radius:12px;
  padding:11px 14px;box-shadow:var(--shadow);font-size:13px;font-weight:700;animation:slidein .25s ease;display:flex;gap:9px;align-items:flex-start}
.toast.ok{border-left-color:var(--ok)}.toast.bad{border-left-color:var(--bad)}.toast.warn{border-left-color:var(--warn)}
@keyframes slidein{from{opacity:0;transform:translateX(40px)}to{opacity:1;transform:none}}
.toast.out{opacity:0;transform:translateX(40px);transition:.3s}

/* ============ 15. TIP BANNER ============ */
.tipbanner{display:flex;align-items:center;gap:12px;flex-wrap:wrap;background:linear-gradient(135deg,rgba(76,141,255,.16),rgba(123,97,255,.12));
  border:1px solid rgba(76,141,255,.35);border-radius:14px;padding:12px 15px;margin-bottom:16px;font-size:13.5px;line-height:1.5}
.tipbanner b{font-weight:900}
.tipbanner .tb-a{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}

/* ============ 16. GUIDE ============ */
.gsec{margin-bottom:14px;border:1px solid var(--line);border-radius:13px;overflow:hidden;background:var(--panel3)}
.gsec>summary{cursor:pointer;padding:13px 15px;font-weight:800;font-size:14px;list-style:none;display:flex;align-items:center;gap:9px;transition:.15s}
.gsec>summary::-webkit-details-marker{display:none}
.gsec>summary::after{content:"+";margin-left:auto;font-size:18px;color:var(--pri);font-weight:900}
.gsec[open]>summary::after{content:"–"}
.gsec[open]>summary{border-bottom:1px solid var(--line2);background:rgba(110,168,255,.06)}
.gsec .gc{padding:14px 15px;font-size:13.5px;line-height:1.65}
.gsec .gc ol,.gsec .gc ul{margin:7px 0;padding-left:20px}
.gsec .gc li{margin:5px 0}
.gsec .gc code{background:var(--panel);border:1px solid var(--line);padding:2px 7px;border-radius:6px;
  font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12.5px;color:var(--pri)}
.gsec .gc h4{margin:14px 0 6px;font-size:13.5px;color:var(--txt)}
.flow{display:flex;flex-wrap:wrap;gap:7px;align-items:center;margin:9px 0}
.flow .f{background:var(--panel);border:1px solid var(--line);padding:7px 12px;border-radius:9px;font-size:12.5px;font-weight:800}
.flow .ar{color:var(--pri);font-weight:900}
.kbd{display:inline-block;background:var(--panel);border:1px solid var(--line);border-bottom-width:2.5px;
  padding:2px 8px;border-radius:6px;font-family:ui-monospace,Menlo,monospace;font-size:12px;font-weight:800}
.scn{background:var(--panel);border:1px solid var(--line2);border-left:3px solid var(--pri2);border-radius:10px;padding:11px 13px;margin:9px 0}
.scn>b{display:block;font-size:13px;margin-bottom:4px}
.scn b{font-weight:900}
.scn span{font-size:12.5px;color:var(--muted);line-height:1.55}
.pass{display:inline-block;background:rgba(34,197,94,.12);border:1px solid rgba(34,197,94,.35);color:#86efac;
  padding:2px 9px;border-radius:7px;font-family:ui-monospace,monospace;font-size:12.5px;font-weight:800}
/* v12.13: role-aware rehber — müşteri odaklı kartlar */
.guide-hero{background:linear-gradient(135deg,rgba(110,168,255,.14),rgba(34,197,94,.06));border-color:rgba(110,168,255,.35)}
.guide-hero .body{padding-top:2px}
.guide-hero h2{margin:0 0 4px;font-size:19px;letter-spacing:-.3px}
.guide-hero p{margin:0;font-size:13px;color:var(--muted);line-height:1.6;max-width:820px}
.guide-actions{display:grid;grid-template-columns:repeat(auto-fit,minmax(205px,1fr));gap:10px;margin-top:12px}
.guide-action{background:var(--panel);border:1px solid var(--line2);border-radius:12px;padding:12px;display:flex;flex-direction:column}
.guide-action .ga-top{display:flex;align-items:center;gap:8px;font-weight:800;font-size:13.5px}
.guide-action .ga-ic{font-size:20px;line-height:1}
.guide-action p{margin:6px 0 11px;font-size:12.5px;color:var(--muted);line-height:1.55;flex:1}
.guide-action .btn{width:100%}
.guide-mini{display:flex;gap:9px;align-items:flex-start;padding:9px 0;border-bottom:1px dashed var(--line2)}
.guide-mini:last-child{border-bottom:0;padding-bottom:0}
.guide-mini .gm-ic{font-size:18px;line-height:1.25}
.guide-mini b{display:block;font-size:12.5px}
.guide-mini span{display:block;font-size:12px;color:var(--muted);line-height:1.5;margin-top:1px}
.guide-hero .acts{margin-top:12px}
.picktag{display:inline-block;background:rgba(34,197,94,.15);border:1px solid rgba(34,197,94,.4);color:#86efac;
  font-size:10.5px;padding:1px 7px;border-radius:20px;margin-left:6px;font-weight:800;letter-spacing:.2px}
select option.held{color:#9aa4b2}
.holdbanner{display:flex;gap:11px;align-items:center;background:rgba(245,158,11,.1);border:1px solid rgba(245,158,11,.4);
  border-radius:13px;padding:11px 14px;margin-bottom:13px}
.holdbanner .hb-ic{font-size:24px}
.holdbanner b{color:#fbbf24}
tr.held-row{opacity:.55}
.dimmed{opacity:.5}

/* ============ 17. MISC ============ */
.empty{text-align:center;padding:26px 14px;color:var(--muted);font-size:13px;line-height:1.6}
.empty .big{font-size:30px;display:block;margin-bottom:7px;opacity:.7}
.badge-n{background:var(--pri2);color:#fff;font-size:10.5px;font-weight:900;padding:2px 7px;border-radius:99px}
.avatar{width:36px;height:36px;border-radius:11px;display:grid;place-items:center;font-weight:900;font-size:14px;
  background:linear-gradient(135deg,var(--pri2),var(--pri3));color:#fff;flex-shrink:0}
.hide{display:none !important}
.pill-rate{font-weight:900;color:#fbbf24}
.tabs{display:flex;gap:7px;flex-wrap:wrap;margin-bottom:14px;background:var(--panel3);border:1px solid var(--line);padding:6px;border-radius:13px}
.jobtabs{width:fit-content;max-width:100%;padding:5px}
.jobtabs .tab{font-size:12.5px;padding:8px 13px}
.tab{border:none;background:transparent;color:var(--muted);font-weight:800;font-size:13px;padding:9px 14px;border-radius:9px;cursor:pointer;transition:.15s}
.tab:hover{color:var(--txt);background:rgba(110,168,255,.1)}
.tab.active{background:linear-gradient(135deg,var(--pri2),var(--pri3));color:#fff}
.searchbox{position:relative;align-self:start}
.searchbox input{padding-left:36px}
.searchbox::before{content:"🔍";position:absolute;left:11px;top:20px;transform:translateY(-50%);font-size:13px;opacity:.75;pointer-events:none}
.stars{font-size:24px;letter-spacing:4px;cursor:pointer;user-select:none}
.stars span{cursor:pointer;opacity:.3;transition:.12s}
.stars span.on{opacity:1;text-shadow:0 0 10px rgba(245,158,11,.6)}
.sortmark{opacity:.55;font-size:10px}
@media print{.topbar,.tipbanner,#toasts{display:none}.page{display:block !important}}
@media (max-width:900px){
  .mainnav{order:3;width:100%;justify-content:space-between}
  .navbtn{flex:1;padding:9px 8px;font-size:12.5px}
  .topact{margin-left:auto}
}